At Wheelz Web Design, we understand that circumstances may change, and you may need to cancel or modify your project. Our cancellation policy ensures fairness to both parties and helps maintain a smooth workflow. Please read the following terms carefully.

Website Design Project Cancellation

• Once the project is complete, payment is due.
• For websites hosted by us, you must provide a 30-day notice, a 50% fee will apply for the work already completed.
• If payment is not received within 30 days, we reserve the right to terminate the hosting service and remove the website from our servers.
• Self hosted websites, you must provide a 30-day notice, a 30% fee will apply for the work already completed.
• No refunds will be issued after the 30 days.

Subscription Services Cancellation

• Monthly Services (e.g., Website Maintenance, Social Media Management, SEO Services):
  • Cancellations require a 14-day notice before the next billing cycle.
  • If cancellation occurs after the billing cycle has started, services will continue until the end of the current cycle, with no partial refunds.

Seasonal Businesses

• If you operate a seasonal business and require temporary suspension of services, you must notify us at least 30 days in advance.
• If a full cancellation is requested, our standard cancellation terms will apply.

Refund Policy

• Any refunds due will be processed within 7-14 business days after cancellation approval.
• Refunds will be issued via the original payment method.
• No refunds will be given for third-party services or software purchased on behalf of the client (e.g., premium plugins, or stock images).

How to Request a Cancellation

• All cancellation requests must be submitted in writing via email to dayvidca@gmail.com.
• Include your name, project details, and reason for cancellation.

By engaging with Wheelz Web Design, you agree to this cancellation policy. If you have any questions, feel free to reach out to us before starting your project.